Exchanges must be requested within 14 days of receiving your order
Shoes & knee pads must be in original condition — unworn, undamaged, and with original packaging.

Please try on your shoes for fit with socks and on carpet or a clean surface.

One-time exchange per order.

Your satisfaction is important to us.

If you're not completely happy with your purchase you may initiate a return your Lexe shoes within 30 days of receiving your order.

For knee pads & accessories, items must be unworn, unused, and returned in their original packaging to be eligible for a refund.

Thank you for your understanding and patience as we navigate our soft launch phase!

For all returns or exchanges, please contact us through the form below.

Be sure to include your order number, your reason for return or exchange, and if you're requesting a size exchange, let us know your desired size.

You have two return options:
1) Ship the item back yourself, or
2) Request a prepaid return label from us ($15 for one pair, $20 for two pairs)

Return Address:
18255 Segale Park Drive B
Unit C17
Tukwila, WA 98188
United States

Once we receive and inspect your package, we’ll notify you.